Orders and Shipping-
HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER?
For economy, shipping orders take 4 to 7 working days based on destination. we ship from Delhi so the location close to us gets delivered faster and far from us takes longer.
- For Express shipping 2-4 working days for Metro cities and 2-6 working days for the rest of INDIA.
- International shipping for kites and Manja takes 6 to 15 days via express shipping.
- 10 to 30 days via economy shipping.
- minimum time of delivery is 3 working days and maximum is 7 working days.
HOW DO I TRACK THE STATUS OF MY ORDER?
Once your order is shipped you will get Tracking ID and courier detail.
you can track your order at the shipping company website. All the shipping company we use provide up to date tracking details for your peace of mind.
Returns and Exchanges-
contact us at +91-7011001801
WHAT IS YOUR RETURNS POLICY?
If you find products damaged or not usable please let us know we will ship you fresh products as soon as we hear your complaint.
you can also return unused items however in this case we will deduct shipping and packaging charges during refund.
please take video while unboxing the product as proof for better process if return.
thr return products minimum delievry time 7 days and maximum is 14 days.
Return Policy –
You can email us at kiteasm01@gmail.com for returns.
we will return the whole amount ,if while receiving the product found to be broken or wrong .
The return is valid under done in 7 days after receiving the order.
In case you want your purchased amount back you can email us for return related issues The money will return to bank account you selected within 3 business days
Refund Policy-
After successful and eligible return of product as mentioned in return policy , the money will get refunded in 7 working days with same method the payment has done through UPI or bank transfer.
Cancellation Policy-
Order once placed can be cancelled before it gets shipped after shipping no cancellation of order allowed.
cancelling before shipping is allowed and money will be returned in 7 working days.